WHAT IS ARRAS?
REAL ALCÁZAR DE SEVILLA
The show Naturaleza Encendida returns to magically light up the gardens of the Real Alcázar of Seville, a UNESCO World Heritage Site. A unique opportunity to experience an immersive adventure in an unparalleled setting.
In this new edition, the route is inspired by the wedding procession of Charles V and Isabella of Portugal and the seven triumphal arches that accompanied it. The gardens are transformed into seven zones, each turned into a universe of light, art, and symbolism, inviting visitors to discover the virtues of good monarchs through a contemporary and striking language.
CHOOSE YOUR TICKET TYPE
✓ Exclusive price for those born in or residing in Seville city, with proof of eligibility
PRACTICAL INFORMATION
Jardines del Real Alcázar, Sevilla.
Schedule
7:00 PM to 12:00 AM. Last entry at 10:45 PM
October 30, 2025, to March 15, 2026
MORE INFORMATION
Naturaleza Encendida takes place as usual, even in the rain.
We recommend wearing suitable footwear and clothing for this outdoor event, and if necessary, a raincoat or umbrella.
The tour lasts approximately 45 minutes.
*For more information, please consult the frequently asked questions
ARTISTIC PROPOSAL
The new edition of Naturaleza Encendida at the Real Alcázar of Seville is inspired by the wedding procession of Charles V and Isabella of Portugal and the seven triumphal arches that accompanied it. The gardens are divided into seven immersive zones, where history merges with art, light, and symbolism.
Each space is accompanied by an original fable that conveys, in a poetic and dreamlike way, the virtues of good monarchs and the concerns of the protagonists, connecting with 16th-century Seville.
The route is enhanced with luminous flower still lifes—including the carnation, the city’s emblem and a gift from the emperor to his wife—and an original soundtrack that immerses visitors in a unique, contemporary, and magical experience.
TOUR MAP
Jardines del Real Alcázar, Sevilla
Entrance through: PATIO DE BANDERAS. Gate of the Apeadero at the Real Alcázar of Seville.
Exit through: PUERTA DE LA ALCOBA. Catalina de Ribera Promenade in the Murillo Gardens.
HOW TO GET THERE?
Bus
Metro
Train
Tram
Bus
Metro
Train
Tram
GROUPS
Book your group for 15 or more people
and enjoy exclusive benefits:
Special discounts
Special discounts
Book without obligation
Gratuities
FAQ'S
What dates is Naturaleza Encendida on display in Seville?
You can visit us from 10/31/2024 to 03/30/2025.
Naturaleza Encendida will be closed on December 24, 25, and 31, and on January 1 and 6.
Where is Naturaleza Encendida located in Seville?
Naturaleza Encendida is located in the gardens of the Real Alcázar of Seville.
Patio de Banderas s/n (Puerta del Apeadero) 41004 Sevilla
Remember that you are visiting the Real Alcázar of Seville, a World Heritage site. To ensure the preservation of the Real Alcázar gardens, visitors must follow the signs and instructions from the staff.
• It is forbidden to eat, drink, and smoke during the tour.
• Do not step on the grass, garden areas, or touch the vegetation.
• Touching the lighting elements (spotlights, figures, cables) is not allowed.
• You are not allowed to enter with drones, bicycles, skates, motorized scooters, balls, or similar objects that could put the Real Alcázar gardens and lighting elements at risk.
• Please do not disturb the animals.
How can I get to the Gardens of the Real Alcázar of Seville? Is there any parking nearby?
The Real Alcázar of Seville does not have its own public parking service.
We recommend using public transportation to visit us.
- Bus
- Train
- Metro
- Tram
How can I travel sustainably using public transportation?
Bus routes
- A1, A2, A3, A6
- C3, C4
- 01, 05, 21, 34, 35, 37
- EA (Airport)
- M-122
- M-132
- M-132B
- M-140
- M-143
- M-151
- M-152
Train
- Lines C1 and C4
Metro
- Metro de Sevilla parada Prado de San Sebastián
Tram
- Prado de San Sebastián
What are the opening and closing hours?
Exhibition hours for Naturaleza Encendida are from 7:00 PM to 10:45 PM. For more information, please check the calendar on the website.
Access gate closes 15 minutes after the last session.
The Real Alcázar Gardens close 1 hour after the last session.
How long does the tour last?
The visit lasts approximately 45 minutes.
Can tickets be purchased at the box office?
Yes, you can buy tickets at the box office located in Patio de Banderas – Puerta del Apeadero, from Wednesday to Sunday, from 10 a.m. to 2 p.m.
What does the color legend indicated for each of the scheduled times mean?
You can purchase up to 10 tickets for each ticket category. However, you can check availability based on the color key.
- Plenty of availability (green).
- Good availability (orange).
- Low availability (red): If the dropdown menu shows a number fewer than 10 tickets when you select a time with low availability, the system will inform you of the maximum number of total tickets available at that time.
- Not available (grey): sold out.
If you have any doubts before starting the purchase process, please contact us here.
What is the difference between General Admission and Premium Admission?
GENERAL TICKET: Grants access to Naturaleza Encendida at the time chosen when you purchase your tickets. It has different rates depending on the age or disability of the attendees.
PREMIUM TICKET: Single rate (regardless of age or disability). Allows access to Naturaleza Encendida during the time slot you have chosen, without queues or waiting.
What are Discounted Tickets? Which tickets are considered discounted?
The 50% discount for residents or people born in Seville is for those who can prove, with a DNI (Spanish National Identity Document) or a registration certificate, that their place of birth or residence is in Seville (the city).
Not valid for municipalities in the province of Seville.
Not valid for Premium tickets.
From November 1st to January 19th, the discounted session is at 7:00 PM.
From January 20th to January 26th, the discounted session is at 7:30 PM.
From January 27th to February 2nd, the discounted session is at 7:45 PM.
From February 3rd to February 9th, the discounted session is at 8:00 PM.
From February 10th to February 16th, the discounted session is at 8:15 PM.
From February 17th to March 2nd, the discounted session is at 8:30 PM.
From March 3rd to March 16th, the discounted session is at 8:45 PM.
From March 17th to March 29th, the discounted session is at 7:45 PM.
What rates are available? Are there reduced rates? Do I need to show proof at the entrance if I purchase a ticket with a reduced rate?
ADULT TICKET
CHILDREN’S TICKET
Ages 4 to 14, inclusive
SENIOR TICKET (65 years and older)
It is necessary to show your ID or passport at the entrance.
ENTRANCE FOR PEOPLE WITH DISABILITIES
It is necessary to show proof of a recognized disability level of 33% or higher at the entrance.
STUDENT TICKET
You must present your student ID or access to your Educational Center’s website along with your ID at the entrance.
TICKET FOR CHILDREN UNDER 3
Ages 0 to 3, inclusive
You must show proof of the child’s age at the entrance (birth certificate, passport, family book, or DNI).
There is a 25% discount promotion available. It is applicable to groups of 4 (not valid for children under 3). To apply the discount, you must select the “Pack 4 entradas” promotion, click on APLICAR (APPLY), and then CONTINUAR CON EL PAGO (CONTINUE TO PAYMENT) before proceeding.
Do babies need to pay for a ticket?
Children under 3 (inclusive) do not have to pay for a ticket, but they must get a CHILDREN UNDER 3 TICKET to enter Naturaleza Encendida.
Proof of the child’s age will be required at the entrance to use the ticket (DNI, passport, birth certificate, or family book).
Do children need to pay for a ticket?
We have a general rate for children aged 4 to 14 (inclusive).
If you purchase a PREMIUM ticket for yourself, you must also purchase a PREMIUM ticket for children aged 4 to 14 (inclusive).
Children under 14 must be under constant adult supervision.
For safety reasons, drones, bicycles, skates, motorized scooters, balls, or similar objects that could endanger the Real Alcázar gardens and the lighting elements are not allowed.
Is there a reduced rate for groups?
Contact the groups department for more information here.
Is Naturaleza Encendida accessible for people with reduced mobility or in wheelchairs? Is it accessible with strollers?
The route is accessible for people in wheelchairs, those with reduced mobility, or those with baby strollers.
There are restrooms for people with reduced mobility on the premises. There is one at the entrance and another at the end of the route.
We do not have a locker service for baby strollers. For a more comfortable and fluid visit, we recommend using baby carriers.
We do not have wheelchairs available for customers.
How can I confirm that my purchase was successful?
Once you have completed your purchase, you will receive a confirmation email. Check your inbox or spam folder. During periods of high activity, the tickets may not be sent immediately and could take up to 12 hours.
Check with your card issuer to see if the payment has been processed or is listed in your pending transactions.
If the payment was successful but you haven’t received your ticket within 12 hours in your inbox or spam folder, click here. You can also go to the Naturaleza Encendida ticket office to get a physical ticket.
If you experience any issues with the ticket sales website during the purchase process, please do not make a new purchase. Contact us here instead.
Can I cancel or exchange my tickets?
When buying your tickets, please check the date, time, city, price, and ticket category. Once the purchase is complete, tickets are non-refundable and cannot be modified unless the event is suspended or canceled.
What is the entrance gate for Naturaleza Encendida?
Entrance: Patio de Banderas s/n (Puerta del Apeadero) 41004 Seville
Exit: Puerta de La Alcoba, P.º de Catalina de Ribera – Jardines de Murillo (Corner with Calle San Fernando), s/n- 41004 Seville
How do I present my tickets to enter the venue?
Printed ticket:
With this option, when you download the ticket in a .pdf format, you can print it and show it at the entrance to the venue. Printed tickets are valid in both black and white and color. The barcode must be completely legible.
Mobile device:
The ticket can be validated by showing it on your mobile device.
What happens if I arrive late?
We recommend playing it safe and arriving 15 minutes before your reserved time slot. Entry will not be allowed after the reservation time indicated on your ticket.
Can I give my tickets to someone else?
Yes, the tickets are not named and can be given away or transferred. However, for discounted tickets, the person attending must meet the specific requirements stated on the ticket in order to gain entry.
What happens if it rains?
The gardens of the Real Alcázar of Seville will remain open, and Naturaleza Encendida will take place as scheduled, even in the rain.
As it is an outdoor show, we recommend wearing appropriate footwear and clothing, and bringing a raincoat or umbrella if necessary.
The activity will only be canceled if the weather conditions prevent the show from proceeding correctly and/or if the responsible authorities require it. In that case, we will send an SMS and/or email to the ticket purchaser to notify them of the situation.
Are strobe lights used?
Yes, there are strobe lights along the route.
Exposure to certain flashes or intermittent lighting may cause epileptic seizures or fainting in people who are photosensitive.
Are there lasers along the route?
Yes, there are lasers along the route.
Lasers can cause damage. Do not directly expose your camera lens (photographic or mobile device) to the lasers, as they could damage the image sensor and cause the camera to malfunction. This damage could also occur if the camera is off but not covered with the lens cap.
Is photography or video recording allowed?
You’re allowed to take photos and videos as long as you respect the plants, don’t block the path for staff or other visitors, and don’t use them for professional purposes.
Are pets allowed?
Animals are not allowed inside the venue, with the exception of guide dogs, which must have the necessary permit.
What should I do if my event has been canceled?
If the event has been suspended, your ticket provider will contact you via the email associated with your purchase to provide all the information.
How can I retrieve a lost item or piece of clothing?
Lost items are taken to the ticket office, which is located at Patio de Banderas s/n (Puerta del Apeadero).
How can I request an invoice?
If you need an invoice for your purchase, please contact us after the event date. Provide here the billing information that should appear on it and attach your tickets.
OFFICIAL SALES CHANNELS
- NATURALEZA ENCENDIDA TICKET OFFICE.
- Naturaleza Encendida
CUSTOMER SERVICE
Contact us here:
Contact
Direction
C/Santa Engracia 31, 7ª planta, 28010 Madrid
Phone
(+34) 910 059 727
Contact us at sevilla@naturalezaencendida.com.
Schedule
Weekdays, from Monday to Thursday from 10 a.m. to 6 p.m., Friday from 9 a.m. to 3 p.m.
Groups and B2B Sales Department
Phone
(+34) 910053082
grupos@letsgocompany.com
Schedule
Weekdays, from Monday to Friday, from 10 a.m. to 2 p.m.
